'Thinking of You' Collection
Let your loved ones know you are thinking of them in happy times and sad with our ‘Thinking of You’ Collection.
'Those loved & lost walk with us everyday'
Handcrafted to order, simply choose your message and scent and your ‘Thinking of You’ candle will arrive wrapped complete with bow ready for you to gift.
For details about our scents click here.
Reference to your chosen scent will only be made on your candles warning label located on the base of your candle.
Inspired by Love, your ‘Thinking of You’ candle is all about your chosen message!
If you have a personal message/quote that you would like on your ‘Thinking of You’ candle please drop us a message and we will do our very best to support your request. x
Thinking of You Collection - 'loved & lost'
Our candle taster tins contain approximately 70g of wax and have a burn time of between 15 and 20 hours. These tins measure 6cms wide by 4.5cms high.
Please see our candle care & warnings information for how to stay safe when using your candle and how to get the most out of your candle. All of our candles will come with this information alternatively you can find this on our website.
All glitter used in the manufacture of these candles is biodegradable.
RETURN & REFUND POLICY
Where you order has not been personalised returns & exchanges are accepted.
To qualify for a refund or exchange you must
a) notify us via email at email@example.com of your request to cancel or change your order.
b) return your original order within 14 days of your notification.
c) within 14 days of safe receipt of your order we will process your refund or forward on your replacement goods.
Please note in terms of postage. Postage costs to deliver your order are non refundable. You will also be responsible for the postage costs to return any cancelled orders. To return a cancelled order we would recommend using the original packaging if it is still available to you and a signed-for delivery service with proof of postage be used.
If the cancelled order is not received in its original condition you will be responsible for any loss in value.
Personalised items can not be returned or exchanged unfortunately as they have been created to your personal specification.
Please contact us immediately if your order is faulty or damaged via email at firstname.lastname@example.org. Do not dispose of the packaging or order.
DELIVERY OPTIONS & CHARGES
Royal Mail, Standard 2nd Class - £ 3.95
Royal Mail, Signed For 2nd Class - £ 4.95
Parcel Force Express 48hr Delivery - £ 16.32
All event/wedding favour orders will be sent via Parcel Force Express.
For all non event/wedding favour orders we recommend Royal Mail Signed For.
Non event/wedding favour orders will be posted within 10 days of payment being received subject to stock availability.